Quality Management in the Aviation Industry: EN 9100 Reference Book—5th ed.

After an introduction to ISO 9001 in general and to EN 9100 and EN 9120 in particular, the course will address the key focus areas and core characteristics of these aviation standards.

In addition to general aviation standards, the book focuses on the key aspects and core characteristics of the EN 9100 and EN 9120 standards in particular. The book focuses primarily on explaining the standard text and translating it into the language of everyday business operations. The structure of the book is precisely aligned with that of EN 9100:2018. Where appropriate, it also addresses specific aspects of the distributor standard EN 9120. Practical examples facilitate understanding and implementation within one’s own company.
Finally, the author provides a detailed overview of the certification process. This includes preparation, the selection of a certification auditor and a certification body, the conduct of the audit—including process measurement—the resolution of nonconformities, and the issuance of the certificate.
Due to the high degree of overlap between the standards, this book also serves as a guide for EN 9110 for maintenance organizations and EN 9120 for distributors and stockists.
The 4th edition of this successful guide for the aviation industry includes new practical tips for a successful certification audit. In addition, the most important requirements of EN 9120 for distributors and warehouse operators have been integrated into the text.